Resume & References

Expertise in Instructional Design, emphasis on Adult Education with synchronous & asynchronous learning solutions

Experience in Curriculum and Course Design in LMS that are SCORM compliant, emphasis on Storyline and Rise in the Articulate 360 Suite

Experience in multimedia learning materials, including video, audio, and animation editing (e.g., Vyond)

Expertise in full Adobe Suite with emphasis on Premiere, InDesign, Photoshop, Audition, Illustrator, and Animate

Expertise in Microsoft Office (PowerPoint, Word, Outlook, Excel)

Expertise in Graphic Design with applications in curriculum, marketing, and manual design

Personal Skills: Collaboration, Creativity, Communication, Leadership, & Public Speaking

All job responsibilities & duties of an eLearning Specialist at ADT, 12/2020 – 10/2022, plus:

Developed templates, style guides, and standardized workflows to streamline project development and ensure consistency and scalability

Designed Interactive PDF forms to optimize the Intake Process and Project Development and proved to improve efficiency and reliability

Developed web-based microlearning, video snippets, and other short-form instructional materials to increase learner engagement and motivation

Adapted existing materials to better fit learner audiences and technology access

Conducted user evaluations to collect data on training effectiveness, including transfer and retention, and provide suggestions for improvements

Conducted site visits to observe current practices and provide feedback to enable better training content development

Designed and facilitated workshops to cross-train peers in skills such as Graphic Design, Template Use, PowerPoint Presentations

Mentored associate to provide professional development to fulfill business needs

Assessed learning needs to design and develop synchronous and asynchronous learning solutions such as eLearning, Instructor Led Materials (PowerPoints, job aids/handouts, group activities), Multimedia Products (videos, infographics, games), simulations, & blended learning

Established relevant, observable, and measurable learning goals and objectives with proven results

Analyzed learning data to improve engagement, increase quality, and adapt existing content for increased effectiveness

Developed employee training for new product launches relating to call center employees in IT technical support, sales, & account management

Collaborated with Subject Matter Experts (SMEs) to translate dense higher concepts into accessible learning content and training programs

Built positive relationships with SMEs and Key Stakeholders to collaborate during multiple rounds of review

Conducted train-the-trainer workshops to prepare facilitators for new curriculum and training strategies

Designed and led workshops to upskill peers in skills such as Voice Overs, Audio Editing, Video Editing, & Articulate 360

Applied project management techniques to support multiple projects and prioritize deliverable deadlines

Assessed learning needs to design and develop the company’s first Employee Training program, including Learner Led and Instructor Led Materials

Collaborated with Subject Matter Experts (SMEs) to identify key information for effective behavioral impact

Collaborated with SMEs and Key Stakeholders during multiple rounds of review

Created informative products for future clients including PowerPoints, Product Magazines, Pamphlets, etc.

Created event websites and collaborated with web developers to update and maintain company website

Presented to Wholesale Clients at conferences and one-on-one

Designed storyboards, prototypes, and completed courses in Articulate 360

Collaborated with Subject Matter Experts (SMEs) to interpret complicated knowledge into accessible, high-impact training

Built positive relationships with SMEs and Key Stakeholders to collaborate during multiple rounds of review

Worked as a part-time remote contractor collaborating with employees across various levels and positions to achieve a common goal

Prioritized and managed multiple learning projects

Collaborated with subject matter experts (SMEs) to explain complex topics in direct language that is engaging and applicable to the delivery medium

Facilitated employee training, workshops, and leadership development

Managed inventory, employee scheduling, and sales

Thrived in fast-paced environment with strict timetables

Developed excellent customer service and teamwork collaboration

Minor in Philosophy

Graduated from the Honors College, with Honors

Deans List

Nominated for Creative Writing Award, 2015